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Description: The face of the city is about to change through the launch of the Service Excellence Campaign. The Service Excellence campaign, which was launched in November 2005, aims to make the Nelson Mandela Bay the metro with the best service in the country. Those companies, which have trained 60 per cent and more of their employees, and have achieved an 80 per cent score in the eight mystery shops, are given accreditation. Any business can apply to be for the Service Excellence Marque in Nelson Mandela Bay. The training is run by the NMMU Business School and the accreditation criteria include an initial training program and, thereafter, Mystery Shopping which is a continuous measurement program.

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Physical Address: KPMG house, 1 Norvic Drive, Greenacres, Port Elizabeth

Phone Number: 0413731122
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More Info: Only available to Premium Listings

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Listed Date: 21 Oct 2006
Current Rating: 0.00
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This listing for Service Excellence - Expect Great Service was added to MYPE on 21 Oct 2006