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MyPE Comparison Shop

Business News from PEwww.MyPE.co.za: On Saturday 24 October MyPE selected a 'basket of goods' and went off on a comparison shopping spree at the following stores; Pick 'n Pay William Moffet, Newton Park Superspar, Checkers Greenacres, Woolworths Greenacres and Shoprite Greenacres.

The rationale behind this comparison shop was to select a basket of 'essential' goods used by a family of four with one dog and one cat and do a comparison of what said basket of goods would cost this nuclear family for the week.

Please bear in mind that we have tried to reflect the goods and prices in an as real world as possible manner - if this comparison shop has taught us one thing it is that our perceptions of the different stores heavily influence our shopping patterns and store loyalty.

The findings were quite surprising and from cheapest to most expensive were:
  1. Newton Park Superspar - R1 578.50
  2. Pick 'n Pay William Moffet - R1 624.04
  3. Checkers Greenacres - R1 628.00
  4. Shoprite Greenacres - R1 688.21
  5. Woolworths Greenacres - R1 860.32
The table below reflects the; Items Purchased, Estimated Quantity required by a family of four, The prices of these individual items at each store and the Total below each store reflects the Estimated Quantity multiplied by each Item Price.

Item Quantity for Family
of 4 per week
Pick 'n Pay
William Moffet
Newton Park
Superspar
Checkers
Greenacres
Woolworths
Greenacres
Shoprite
Greenacres
Rice (Tastic 2 kg) 1 22.49 27.69 21.99 25.95 24.99
Sugar (Hullets 5 kg) 0.5 37.89 38.69 38.69 37.90 38.69
Flour (White Cake - Snowflake 2.5 kg) 0.5 15.99 15.99 13.89 16.95 14.99
Spaghetti (Fattis and Monis 500 gm) 2 8.69 7.49 6.99 11.95 6.99
All Bran (Kellogs 750 gm) 2 33.79 33.99 34.99 35.93 34.49
White Bread (Sasko) 7 7.99 7.99 7.29 7.95 5.99
Brown Bread (Sasko) 7 6.89 6.99 6.49 7.95 7.99
Fish Fingers (Sea Harvest 400 g) 2 19.99 19.99 17.99 21.31 23.99
Rump Steak (per kg) 3 74.95 79.99 74.99 89.99 81.99
Lean Mince (per kg) 4 49.95 29.95 48.99 49.90 48.99
Chicken (House Brand Whole per kg) 3 26.99 29.99 26.95 26.95 27.99
6 Large Eggs 2 7.79 8.99 7.49 11.95 8.59
Butter (Bonita 500 gm) 1 24.99 26.99 25.95 25.95 27.99
Milk (No Name Brand Sachet 1 l) 10 6.79 5.59 5.89 9.95 5.89
Cheese (House Brand per kg) 1 65.99 73.99 53.99 79.99 58.99
Coffee (Ciro 250 gm) 1 33.99 33.99 35.99 33.95 36.99
Tea (Lipton Yellow Label 100's) 0.5 25.99 24.99 24.99 24.95 24.99
Peanut Butter (Black Cat 800 gm) 1 28.99 28.99 29.89 29.75 29.89
Marmalade (All Gold 450 gm) 0.5 13.29 13.89 13.79 29.05 13.79
Onions (loose per kg) 1 8.99 10.99 8.99 10.99 8.99
Tomatoes (loose per kg) 1 10.99 13.99 14.99 17.99 14.99
Potatoes (loose per kg) 3 8.99 9.99 8.99 12.54 8.99
Cucumber (one) 2 6.99 5.95 5.69 5.99 5.99
Lettuce (single whole) 2 6.49 4.95 5.59 5.59 6.49
Bananas (loose per kg) 2 7.99 4.99 7.49 13.99 7.49
Apples (Granny Smith per 1.5 kg) 1 9.99 11.99 8.99 9.95 11.99
Oil (House Brand 2 l) 1 17.99 19.95 16.99 25.95 16.99
Dog Food (Vitagen Adult 8 kg) 0.5 89.99 68.95 74.99 105.95 74.99
Cat Food (Whiskas 2 kg) 1 59.99 72.99 77.99 83.98 77.99
Toilet Paper (1's Single Ply) 15 3.69 3.99 3.65 3.00 3.65
Soap (Protex 200 gm) 2 8.99 7.99 9.95 9.45 9.95
Shampoo (Tresseme 500 ml) 1 64.99 49.99 65.95 74.88 65.95
Dishwashing Liquid (Sunlight 750 ml) 1 16.99 18.99 16.49 16.95 16.99
Washing Powder (Omo 2 kg) 0.5 58.99 47.95 62.95 59.85 62.95
Chateau Libertas (750ml) 5 26.99 29.95 31.99 32.95 31.99
Graca (750 ml) 2 20.10 21.99 21.99 22.95 23.99
Total: (Quantity x Unit Price)   1624.04 1578.50 1628.00 1860.32 1688.21

Notes:

Checkers:
  • Couldn't find Graca so priced Versus instead                   
Woolworths:
  • No Hullets and no 5kg Sugar - price based on 2.5 kg House Brand
  • House Brand Spaghetti
  • Only stocked 500 gram All Bran
  • House Brand White and Brown Bread
  • House brand Fish Fingers 750 gram
  • No milk Sachets available
  • House Brand Coffee and Peanut Butter
  • House Brand Marmalade - 340 gram
  • Tomatoes, Potatoes and Bananas per 1 kg packet
  • House Brand Dog Food and ONLY 1 kg Whiskas on Shelves
  • No single toilet rolls - only 10's
  • No Tresseme - price based on cheapest 200 ml Shampoo
  • House Brand Red and White Wine
A comparison table such as the above is pretty meaningless without some form of comment about each store:

Newton Park Superspar
  • Pro's: Clean Trolleys and Store, Easy Layout, Quickest Shop, helpful staff.
  • Con's: The Apprentice Longhair added a Jonas Brothers magazine (Don't forget to sign her Jonas Brothers Petition) to the trolley. At the checkout the cashier had to manually ring the price up which he did as R17.99 which was incorrect and should have been R17.95. It was pointed out and he said that the rounding would take care of it - WRONG, especially when you pay by credit card. So, Mr Cashier, as promised you get a BAD mention on MyPE - it is the TINY little things that count my son.
Pick 'n Pay William Moffet
  • Pro's: Huge Range, Pro-active Fish shop staff
  • Con's: Dirty Trolleys. Staff unhelpful - example: Question; "Do You work in this aisle?". Answer; "No", and he just walked away. The correct answer should have been; "No, but I will try and assist you."
Checkers Greenacres
  • Pro's: Second Quickest Shop, second easiest layout.
  • Con's: Aisles way to narrow, the marketing of their wine shop does not match with the selection, not one smiling staff member.
Shoprite Greenacres
  • Pro's: Widest Aisles
  • Con's: Struggled to find the cheese, dirtiest shop, I was shocked that the chicken seemed to be the most expensive but the quickest mover.
Woolworths Greenacres
  • Pro's: That upmarket feeling, attractive packaging
  • Con's: Customers ("Mam, the next time you attempt to mow me down with your trolley I will deflate your trolley wheels!"), What is it with the black shelves and packing cases? (My Mom always taught me that black hides germs). I saw one shopper abandon his cart as he couldn't find a specific item, nor a staff member to help.
If time is money in your life then the two stores to patronise are Newton Park Superspar or Checkers Greenacres - my journeys around both were very quick.

What puzzles me about store layouts is the oftentimes strange way in which different products are placed and how that, in product areas where people are apt to 'browse', the aisles are woefully inadequate in size. I for one will rather abandon my shop than take something which I do not want.

If there is one thing that I have become 'blind' to is the 'walk of death' as you push your trolley closer to checkout. Every single damn shop has an array of small sweet items placed just within reach of the glazed doughnut monsters who beg and plead with their parents to buy them these sugary treats. Of course you also get the scheming little monsters who idly toss these items into the family trolley when Mom and Dad are not looking. Not cool shop owners, not cool.

One other thing that irritates the hell out of  me is when products and prices are 'hidden away' below knee height. Maybe one day, layout planners will utilise the space below knee height for storage of GENUINE Bulk Buy offers of the products that are directly above and more visible. Wouldn't it be great to have a push button to summon a staff member to retrieve your bulk buy items of choice?

Many years ago I did some work at a large privately owned supermarket in Veeplaas. Now, this owner had his sales pitch waxed. Whenever a Mother and her child/ren entered the store he had a runner fetch a trolley and push it around the store for the shopper, giving advice and doing a subtle sales pitch whilst making the shopper's life a lot easier.

If you have a suggestion of key value items or a set of shops that you would like to see included in the next MyPE shop please contact me.

If you are a supermarket owner wishing to moan and groan then please don't bother contacting MyPE, BUT, if you want to rescue your tattered reputation and indulge in a bit of advertising on MyPE then contact Janine.
Posted by: mype on Sunday, October 25 @ 14:01:27 SAST
 
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"Login OR Register on the MyPE Community Here" | Login/Create an Account | 9 comments | Search Discussion
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Re: MyPE Comparison Shop (Score: 1)
by ABYC on Thursday, October 29 @ 07:24:23 SAST
(User Info | Send a Message) http://www.sail-search.com/
The first supermarket group to contact me was ...... Pick 'n Pay.

Pleasant conversation, and they have expressed a desire to be able to inform MyPE of developments.

More to come I am sure.



Re: MyPE Comparison Shop (Score: 1)
by ABYC on Friday, October 30 @ 12:01:58 SAST
(User Info | Send a Message) http://www.sail-search.com/
Emailed mesage from Thirsia Smith

Do include the Spar at Sunridge Village next time as well as Checkers at Metlife Plaza.

Love reading MyPE.

Eds Note: Thanks Thirsia - ju make me feel sooooo gud!



Re: MyPE Comparison Shop (Score: 1)
by ABYC on Monday, October 26 @ 11:38:25 SAST
(User Info | Send a Message) http://www.sail-search.com/
Emailed Comment from Di Gilfillan:

Message: Re supermarket survey which was excellent, try Woolworths Walmer Park. Much better shopping experience. I buy most of my perishables there. As an older shopper with arthritis, being able to park next to the lift in the basement and go straight up to the food section is great.



Re: MyPE Comparison Shop (Score: 1)
by TwistedSista on Wednesday, October 28 @ 09:47:43 SAST
(User Info | Send a Message)
Well done on an interesting and informative survey. What I enjoyed is that you compared apples with apples and were completely unbiased. What could be interesting in the future is to check returns policies, key point checks - i.e. aisle's (you did touch on it), customer services, check out staff (also touched on) & rate friendliness efficiency & whether you were satisfied with the overall experience received from that particular person and what happens if you notice that the price that you pay is not what is advertised on the shelf? To me it is the entire shopping experience that will be the deciding factor if I return or not.



Re: MyPE Comparison Shop (Score: 1)
by vague on Sunday, October 25 @ 14:29:28 SAST
(User Info | Send a Message) http://www.sa-seo.co.za
I've never really compared like this before. The pros and cons were really interesting. HOPEFULLY! someone working at one of these stores with savvy will actually take this info into account and actually do something about it.



Re: MyPE Comparison Shop (Score: 1)
by Vuka on Sunday, October 25 @ 17:39:58 SAST
(User Info | Send a Message)
Well Done!!! Hope you make this a regular feature Although its probably a hell of a lot of trouble, it can save us ahell of a lot of time, money and agro Again WELL DONE!!!



Re: MyPE Comparison Shop (Score: 1)
by TheKing1 on Sunday, October 25 @ 18:15:16 SAST
(User Info | Send a Message)
What did that great man Mark Twain say: "There are three kinds of lies: lies, damned lies, and statistics." I believe he was referring to this type of comparison...


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